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Mr Cooler

Annual AC service plans

Your property. Our care. A clear annual plan for cleaning, maintenance and repair labour, paid four times a year — from Rp100K per AC per quarter.

AC servicing in a Bali villa

Three ways to care

Choose the support. Not just the cleaning.

12 months, one service partner. A clear annual plan for cleaning, maintenance and repair labour. Pay four times a year. For homes, villas, hotels, restaurants and offices.

Scheduled care

Basic Care

4 scheduled services / year

Repair work charged separately.

Rp100,000from / AC / quarter

More frequent care

Care Plus

6 visits: 5 standard + 1 deep clean

All covered repair labour included.

Rp275,000from / AC / quarter

From rates: 15+ wall-mounted AC, 0.5–1 PK, at one site. Final plan prices include any applicable PPN.

The coverage at a glance

Know what is included.

Basic CareCare ProCare Plus
Scheduled services / year 46
Deep clean within those visits Separate1
Fault diagnosis + repair attendance SeparateIncluded
All covered repair labour SeparateIncluded
Service reports + AC history IncludedIncluded
Scheduling priority StandardHighest
Parts, gas + replacement materials SeparateSeparate

Care Pro & Care Plus: no repair-count or labour-hour cap for covered faults on accepted AC.

Care Pro + Care Plus · The repair promise

We cover the work. You approve the materials.

No extra labour bill

  • Diagnosis and repair visits
  • Drain problems, water leaks and covered gas leaks
  • Component replacement — including compressor labour
  • Recovery, testing, vacuuming and charging labour

Charged separately

  • Spare parts
  • Refrigerant
  • Replacement materials

Prices approved before supply. No second labour charge hidden in the material line.

For covered repairs after activation. Existing faults and work outside the agreed AC scope are separate.

Every scheduled service · Clean · Check · Document

More than a filter clean.

The checklist follows the equipment type and agreed access.

  1. 01

    Indoor

    Filters, coil, accessible blower surfaces and drain components.

  2. 02

    Outdoor

    Condenser cleaning and visible operating-condition checks.

  3. 03

    Performance

    Drain flow, cooling operation and electrical checks.

  4. 04

    Report

    Photos, completed work, findings and recommendations.

Care Plus: 5 standard services + 1 deep clean = 6 visits. Normal service chemicals are included.

Per AC · per quarter · 12-month contract

Contract price guide.

Wall-mounted AC. Every contract tier.

One contract rate for inverter and non-inverter units within the same capacity band.

Wall-mounted · 0.5–1 PK

Units* Basic CareCare ProCare Plus
1–4 125,000350,000
5–9 120,000325,000
10–14 110,000300,000
15+ 100,000275,000

Wall-mounted · 1.5–2.5 PK

Units* Basic CareCare ProCare Plus
1–4 150,000410,000
5–9 145,000380,000
10–14 135,000350,000
15+ 125,000325,000

Floor-standing AC. Clear annual coverage.

Choose the capacity, total site quantity and level of repair support.

Floor-standing · up to 2 PK

Units* Basic CareCare ProCare Plus
1–4 215,000500,000
5–9 200,000460,000
10–14 185,000430,000
15+ 175,000400,000

Floor-standing · 3 PK

Units* Basic CareCare ProCare Plus
1–4 270,000600,000
5–9 250,000560,000
10–14 230,000520,000
15+ 220,000490,000

Cassette AC. A real contract price.

The plan includes the technician team and normal tools needed for the agreed work.

Cassette · 3–3.5 PK

Units* Basic CareCare ProCare Plus
1–4 375,000700,000
5–9 350,000650,000
10–14 325,000615,000
15+ 310,000575,000

Cassette · 4–5 PK

Units* Basic CareCare ProCare Plus
1–4 485,000925,000
5–9 450,000865,000
10–14 415,000810,000
15+ 395,000765,000

All amounts in IDR. Annual plan price = quarterly rate × 4.

*Total contracted AC at one site, including mixed equipment. Standard access; inspection before activation.

Mixed and commercial systems

One agreement. Different AC types.

How your rate is chosen

  1. Count all contracted AC at the same site.
  2. Select each unit’s type and capacity.
  3. Apply the matching quantity tier.
  4. Add the unit prices. Annual total = quarter × 4.

Bespoke annual quotation

  • Ducted · VRF/VRV · AHU
  • Central · ceiling-suspended
  • Other capacities and formats

We survey and list the equipment, indoor/outdoor scope, access and four-payment annual price. No arbitrary 1 PK ceiling.

Separate addresses are priced by agreed service route and access, not automatically combined for the largest discount.

A full year. Four payments.

Service dates and payment dates are different.

Contract months · D = the included deep clean; exact service dates are agreed together.

Basic: pay after each completed quarterly visit.

Pro / Plus: pay at the start of months 1, 4, 7 and 10.

A worked property example

A mixed property. One total.

The example below is 20 AC at one site. Change the quantities to match your property: the totals follow the price guide.

Quantity

AC at this site20

Basic Care

Rp2,520,000

per quarter · whole property

Rp10,080,000 / year

Paid after each completed quarterly visit

Care Plus

Rp6,300,000

per quarter · whole property

Rp25,200,000 / year

Paid at the start of months 1, 4, 7 and 10

The 15+ quantity tier applies to all 20 AC. Each type still keeps its own unit rate.

Send this AC list on WhatsApp

Ducted, VRF/VRV, AHU and other systems get a bespoke annual quotation after a survey.

The upgrade is easy to understand

Pay for the support you value.

Basic Care → Care Pro

+Rp100,000

per AC / quarter · Rp400,000 / year

Repair labour throughout the year.

Diagnosis, repair attendance and all covered repair labour. Parts and refrigerant stay separate.

Care Pro → Care Plus

+Rp75,000

per AC / quarter · Rp300,000 / year

More maintenance. Higher priority.

Add one standard service and one deep clean. 6 visits in total, plus quarterly condition summaries.

Example for 15+ wall splits, 0.5–1 PK, at one site. Basic is cheaper when no repairs are needed. No savings guarantee.

One team. A clear service history.

Less coordination for your property team.

One contact

Scheduling, service requests and material approvals through the agreed contact.

One AC register

Each unit recorded by site, room, type, capacity and service history.

One clear report

Photos and findings after each visit. Care Plus includes a quarterly portfolio summary.

Monday–Saturday · 10:00 – 18:00 WITAExcluding public holidays. Attendance is confirmed when booked. Not a 24/7 service or a guaranteed repair-completion time.

Start with a clear baseline

Inspect. Agree. Activate.

  1. 01

    Inspect & register

    We record each AC, current faults and access. Any inspection fee is agreed before attendance.

  2. 02

    Approve the annual agreement

    Confirm unit rates, covered equipment, schedule, authorised contacts and payment terms. Existing faults are repaired separately first.

  3. 03

    Accept the AC + make the first payment

    Care Pro / Plus repair cover starts on the agreed date, only after acceptance and receipt of the first quarterly payment.

Pre-existing faults are not retrospectively covered. Service continuity and overdue payments follow the signed agreement.

No hidden plan surcharge

Final plan prices. Clear exclusions.

Tax-inclusive plan pricing
Any legally applicable PPN is included in the displayed plan price, not added on top. Tax documents follow the supplier’s legal status.
A fixed 12-month scope
Agreed plan prices stay fixed for the contracted equipment and scope. Added units, site changes and extra work need an agreed update.
What remains outside the plan
Parts, gas and replacement materials; new installation, relocation, full pipe-route replacement, building electrical/civil work and special access.

Work outside the plans: standard rates.

The same price list as for one-off jobs.

Per AC / job0.5–1 PK1.5–2 PK
Standard cleanRp 125KRp 150K
Inverter cleanRp 145KRp 175K
Deep cleaningRp 250KRp 300K
Installation labourRp 450KRp 600K
Relocation labourRp 600KRp 750K

Diagnostics from Rp65K. Repairs and refrigerant are quoted after inspection. Installation materials are confirmed separately. Covered diagnosis and repair labour are not charged again to Care Pro and Care Plus customers.

One year. One clear plan.

Let us take care of your AC.

Send your location, AC quantities, types and capacities. We will prepare your itemised annual offer.

Basic Care / Care Pro / Care Plus

Written warranty.

Care Pro & Care Plus — 12-month plan

FAQ

Which annual plans do you offer?

Three 12-month plans, each paid four times a year. Basic Care: 4 scheduled services, paid after each completed quarterly visit, with repair work charged separately. Care Pro: 4 services plus diagnosis, repair visits and all covered repair labour, paid at the start of each quarter. Care Plus: 6 visits including a deep clean, the same repair-labour cover and the highest scheduling priority.

How much do the plans cost?

Rates are per AC per quarter and depend on the AC type and on how many AC are under contract at one site. Wall-mounted 0.5–1 PK, 1–4 AC: Basic Care Rp125K, Care Pro Rp240K, Care Plus Rp350K. At 15+ AC: Rp100K, Rp200K and Rp275K. Wall-mounted 1.5–2.5 PK, floor-standing and cassette AC have their own rates in the price guide. The annual price is the quarterly rate × 4.

Do the prices include tax?

Yes. Any legally applicable PPN is included in the displayed plan price, not added on top. Tax documents follow the supplier’s legal status.

Basic Care or Care Pro — which is cheaper?

With no faults, Basic Care costs less. For 15+ wall-mounted 0.5–1 PK AC, Care Pro costs Rp100,000 more per AC per quarter (Rp400,000 a year) and covers diagnosis, repair visits and all labour for covered faults. There is no savings guarantee: it depends on the repairs needed.

What happens if an AC breaks during the plan?

On Care Pro and Care Plus, diagnosis, repair visits and all labour for a covered repair are included, compressor labour too. You pay only for spare parts, refrigerant and replacement materials, and their prices are approved before supply. On Basic Care, repair work is charged separately.

Is there a limit on repairs?

No. Care Pro and Care Plus have no repair-count or labour-hour cap for covered faults on accepted AC.

What is not included?

Parts, gas and replacement materials; new installation, relocation, full pipe-route replacement, building electrical/civil work and special access. Existing faults are repaired separately first and are not retrospectively covered.

How do payments work?

Basic Care is paid after each completed quarterly visit. Care Pro and Care Plus are paid at the start of contract months 1, 4, 7 and 10. Repair cover on Care Pro and Care Plus starts on the agreed date, only after the AC are accepted and the first quarterly payment is received. Agreed plan prices stay fixed for the contracted equipment and scope for 12 months.

Which AC types have published prices?

Wall-mounted 0.5–1 PK and 1.5–2.5 PK, floor-standing up to 2 PK and 3 PK, and cassette 3–3.5 PK and 4–5 PK. Inverter and non-inverter units in the same capacity band have one rate. Ducted, VRF/VRV, AHU, central, ceiling-suspended and other formats get a bespoke annual quotation after a survey.

My property has different AC types. How is it priced?

Count every AC under contract at the site to find the quantity tier, then add each unit’s rate for its type and capacity. The worked example on this page, 20 AC at one site, costs Rp2,520,000, Rp4,630,000 or Rp6,300,000 per quarter on Basic Care, Care Pro or Care Plus. Separate addresses are priced by the agreed service route and access.

I have only one or two AC. Can I join?

Yes. Every plan starts from 1 AC at the 1–4 rate. The rate per unit falls at 5, 10 and 15 AC at one site.

How quickly do you come, and do you work weekends?

We work Monday–Saturday, 10:00 – 18:00 WITA, excluding public holidays. Care Pro gets priority scheduling and Care Plus the highest priority. Attendance is confirmed when you book; this is not a 24/7 service or a guaranteed repair-completion time.

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We reply with the price and today’s free slot.