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AC Service Bali

AC Leaking Water in Bali

Water dripping from the indoor AC usually means the drain line is blocked, the unit is dirty, or the installation slope is wrong.

AC servicing in a Bali villa

Diagnosis

Why AC water leaks happen

  • Blocked drain pipe or drain pan
  • Dirty evaporator coil causing overflow
  • Wrong drain slope after installation
  • Frozen coil from weak airflow or low freon

We clean the drain line, wash the indoor unit if needed, check the slope and test drainage before leaving.

Safety first

Switch the AC off now if…

  • Water is dripping near a power socket or a cable run
  • The ceiling above or below the unit is getting damp
  • Water keeps flowing minutes after the unit is switched off

The order we check things in

Water down the wall is almost always drainage, not refrigerant, and in Bali it is almost always the drain line. Condensation collects in the pan under the indoor coil and leaves through a pipe that runs outside; when algae, dust or an insect nest blocks that pipe the pan fills and overflows into the room. The other two causes are a pan that has silted up so the water cannot reach the outlet, and a unit that was installed fractionally out of level so the pan drains towards the wrong corner. We check the line first because it is the cheapest to fix and the most common.

What you can check yourself first

Turn the unit off — that stops more water arriving while you sort it out — and put a towel down rather than a bucket, because the water runs along the wall rather than dropping cleanly. Look for the drain pipe outside and see whether anything is coming out of it; if it is dry while the unit is dripping indoors, the line is blocked. Do not poke wire into the pipe from the indoor end, which pushes the blockage further in. Drain pipe cleaning is Rp50,000 as an add-on to a clean.

What it costs.

Price approved before work starts.

Cleaning

  • Indoor onlyRp 85K
  • Standard 0.5–1 PKRp 125K
  • Standard 1.5–2.5 PKRp 150K
  • Inverter 0.5–1 PKRp 145K
  • Inverter 1.5–2 PKRp 175K
  • Floor-standing up to 2 PKRp 200K
  • Floor-standing 3 PKRp 250K
  • Cassette 3–3.5 PKRp 350K
  • Cassette 4–5 PKRp 450K
  • Deep cleaning, 0.5–1 PKRp 250K
  • Deep cleaning, 1.5–2 PKRp 300K
  • Deep cleaning, cassette 3–3.5 PKRp 450K
  • Deep cleaning, cassette 4–5 PKRp 550K
  • Overhaul & serviceRp 400K
  • Drain pipe cleaning (add-on)Rp 50K

One visit. Indoor + outdoor or indoor only.

Per AC / visitRp 125,000

Total / visitRp 125,000

No deposit. Pay after the job. One-off rates are per AC.

Repair

  • Diagnostics & inspectionRp 65K
  • Capacitor replacementfrom Rp 190K
  • Fan motor replacementfrom Rp 380K
  • PCB / electronic board repairfrom Rp 380K
  • Leak detection & repairfrom Rp 250K
  • Compressor replacement laborfrom Rp 650K

Freon

  • Freon top-up, 0.5–1 PKRp 325K
  • Freon top-up, 1.5 PKRp 350K
  • Freon top-up, 2 PKRp 450K
  • Full freon refill, 0.5–1 PKRp 350K
  • Full freon refill, 1.5 PKRp 450K
  • Full freon refill, 2 PKRp 550K

Installation

  • AC installation, 0.5–1 PKRp 450K
  • AC installation, 1.5–2 PKRp 600K
  • AC relocation, 0.5–1 PKRp 600K
  • AC relocation, 1.5–2 PKRp 750K
  • Extra piping (per meter)Rp 150K
  • AC removalRp 175K

Annual care plans, per AC / quarter

  • Basic Care · 4 servicesRp 100–125K
  • Care Pro · 4 services + repair labourRp 200–240K
  • Care Plus · 6 visits + repair labourRp 275–350K

12-month plans paid four times a year. Rates for wall-mounted 0.5–1 PK; they fall at 5, 10 and 15 AC at one site. Floor-standing and cassette rates are on the plans page. Final plan prices include any applicable PPN.

How it works.

01

Send a photo on WhatsApp

02

We confirm the price and the slot

03

Pay when it's done

Written warranty.

Cleaning — 14 days

Repair — 30 days, parts 3 months

Installation — 12 months

FAQ

How much does it cost to fix an AC leaking water?

The most common cause is a blocked drain line — clearing it is Rp50,000 added to an AC clean (standard indoor + outdoor clean Rp125,000). If the cause turns out to be something else, the technician confirms the price before starting.

Why is my AC leaking right after a cleaning?

Usually the drain pan or line was left silted, or the unit drains towards the wrong corner because it is slightly out of level. If we cleaned it within the last 14 days, the re-visit is covered by the cleaning warranty — free.

Is an AC water leak dangerous?

The water itself is condensation, not refrigerant, so it is not toxic. The risk is water near sockets and cabling, and damp walls or ceiling growing mould. If it drips near anything electrical, switch the unit off first.

Can I keep using the AC until the technician arrives?

Better not — the unit produces condensation continuously while cooling, so every hour adds water. Switching it off stops the leak immediately.

Can you check it today?

Often yes, depending on area and technician availability. Message us on WhatsApp with your location and AC condition.

Do you confirm the price first?

Yes. The technician checks the AC and confirms the price before work starts.

Is there a warranty?

Yes. Cleaning has a 14-day warranty. Repair has 30 days on labor and 3 months on replaced parts.

Request a Callback

We reply on WhatsApp within 15 minutes during working hours (Mon–Sat, 10:00–18:00).

Preferred visit time (optional)

Send a photo.

We reply with the price and today’s free slot.